Nick Rowe
Business Analyst Team Lead
Nick has been with CallMiner for 9+ years initially joining the organisation as a Business Analyst, shifting to Analytics Manager, Customer Success Director and now back to Business Analyst as a Team Lead. Nick focuses on enabling clients to get the most value out of conversation intelligence.
Prior to CallMiner, Nick spent twelve years at Nottinghamshire Police as a Senior Intelligence Analyst and then Resource and Performance Manager within the Contact Management department.
Session
11:40 AM - 12:20 PM EST | Tuesday June 4
Product Innovation Forum: An Interactive LISTENing session!
Session
11:10 AM - 11:40 AM EST | Tuesday June 4
Balancing Human Touch and AI: Doing the Right Thing from the Start
Workshop #1
4:40 PM - 5:25 PM EST | Monday June 3
Data-Driven Conversation Intelligence: Integrating Insights for Customer & Agent Experience
Workshop #2
10:05 AM - 10:50 AM EST | Tuesday June 4