Nick Rowe

Business Analyst Team Lead

Nick has been with CallMiner for 9+ years initially joining the organisation as a Business Analyst, shifting to Analytics Manager, Customer Success Director and now back to Business Analyst as a Team Lead. Nick focuses on enabling clients to get the most value out of conversation intelligence.

Prior to CallMiner, Nick spent twelve years at Nottinghamshire Police as a Senior Intelligence Analyst and then Resource and Performance Manager within the Contact Management department.


11:40 AM - 12:20 PM EST  |  Tuesday June 4

Product Innovation Forum: An Interactive LISTENing session!


11:10 AM - 11:40 AM EST  |  Tuesday June 4

Balancing Human Touch and AI: Doing the Right Thing from the Start

Workshop #2

10:05 AM - 10:50 AM EST  |  Tuesday June 4

Maximising Conversation Intelligence: Lessons from British Gas’ CallMiner Journey