Frank Sherlock

VP of International

Based in the UK, Frank has been with CallMiner for 6 years, during which time we have seen significant business growth in the region. Frank holds a master’s degree in business administration (MBA) and a Higher National Diploma in Telecommunications engineering. He has worked in and around the contact centre and customer experience space for the last 25 years, including holding senior roles in companies such as Genesys, Intervoice, Convergys, SoundBite and CallMiner.

When not working Frank is an avid fan of Everton FC, where he is a long time season ticket holder, and enjoys golfing.


4:00 PM - 4:10 PM EST  |  Tuesday June 4

Final Closing Remarks


3:20 PM - 4:00 PM EST  |  Tuesday June 4

Are Robots Coming for My Job? Myths, Truths and the Rise of Gen AI


9:30 AM - 9:35 AM EST  |  Tuesday June 4

Day 2 Opening Remarks

6:30 PM - 10:00 PM EST  |  Monday June 3

Evening Reception + LISTEN UK Award Ceremony


5:25 PM - 5:30 PM EST  |  Monday June 3

Day 1 Closing Remarks


11:30 AM - 11:40 AM EST  |  Monday June 3

Welcome to LISTEN UK Opening Address