Brian Pluymen

Customer Experience Director

Brian Pluymen is the Customer Experience Director at Workhuman, a Customer Experience Management Leader, with proven track record leveraging Technology to enable end-user focused initiatives and Business process improvements. He is a
PMP®, with accomplished success in project leadership spanning Technology & Business development.

Foremost, ever since leading his first CSAT program in 1998, Brian has become a Customer Champion, always focused on providing end-users a better Experience. He is currently leading the Voice of the Customer program in Workhuman.


2:50 PM - 3:20 PM EST  |  Tuesday June 4

Customer Experience Lens on Quality